Delta Glass NJ Comprehensive Warranty
Your Investment Protected - Your Satisfaction Guaranteed
Our Commitment to Excellence
At Delta Glass NJ, we stand behind every installation, repair, and service with industry-leading warranties that protect your investment and ensure your complete satisfaction. Our comprehensive warranty program reflects our confidence in our craftsmanship, materials, and commitment to delivering exceptional results that last.
Product & Material Warranties
Glass Products
Insulated Glass Units: 10-year warranty against seal failure and fogging
Tempered & Safety Glass: 5-year warranty against manufacturing defects
Laminated Glass: 7-year warranty against delamination and discoloration
Glass Partition Walls: 7-year warranty on structural integrity and mounting systems
Specialty Glass: 3-5 years depending on type and application
Energy-Efficient Glass: 10-year warranty on energy performance ratings
Window & Door Systems
Complete Window Installations: 5-year comprehensive warranty
Door Installations: 3-year warranty on hardware and sealing
Commercial Storefront Systems: 2-year warranty on all components
Curtain Wall Systems: 5-year warranty on structural integrity
Hardware & Components
Window Hardware: 2-year warranty on all moving parts
Door Hardware: 3-year warranty including locks, handles, and closers
Weather Stripping & Seals: 2-year warranty against deterioration
Screens & Storm Components: 1-year warranty against defects
Installation & Workmanship Warranties
Residential Services
New Window Installation: 5-year workmanship warranty
Glass Replacement: 2-year installation warranty
Shower Door Installation: 3-year warranty on proper operation
Mirror Installation: 2-year mounting and safety warranty
Emergency Glass Repair: 1-year warranty on emergency fixes
Commercial Services
Glass Partition Wall Installation: 5-year comprehensive structural and aesthetic warranty
Office Glass Partition Systems: 3-year warranty on hardware and mounting systems
Storefront Installation: 3-year comprehensive workmanship warranty
Curtain Wall Systems: 5-year structural and weatherproofing warranty
Commercial Door Systems: 2-year operational warranty
Large Format Glass: 3-year installation warranty
Specialty Applications: 1-3 years based on project complexity
What Our Warranty Covers
Defects in Materials
Manufacturing defects in glass products
Faulty hardware or components
Substandard materials that fail to meet specifications
Premature deterioration of weather sealing
Installation Issues
Glass partition wall misalignment affecting stability or appearance
Improper installation leading to operational problems
Water infiltration due to installation errors
Structural issues related to mounting or support
Partition hardware malfunction under normal use
Performance Failures
Energy efficiency below guaranteed specifications
Seal failures in insulated glass units
Hardware malfunction under normal use
Weather resistance failures
Safety Concerns
Glass breakage due to installation stress
Hardware failures creating safety hazards
Structural integrity issues
Code compliance problems
Warranty Terms & Conditions
Coverage Period
Warranty periods begin on the date of installation completion and are clearly documented in your service agreement. Different components may have varying warranty periods as specified above.
Geographic Coverage
Our warranty is valid for all work performed in New Jersey and surrounding areas where Delta Glass NJ provides service. Coverage includes both parts and labor for warranty-qualified issues.
Maintenance Requirements
To maintain warranty coverage:
Follow provided care and maintenance instructions
Use appropriate cleaning products as recommended
Schedule recommended maintenance inspections
Report potential issues promptly to prevent further damage
Normal Wear Exclusions
The following are not covered under warranty:
Normal wear and tear from regular use
Damage from extreme weather events (hurricanes, tornadoes)
Impact damage from accidents or vandalism
Damage from improper maintenance or cleaning
Modifications made by other contractors
Our Warranty Process
Step 1: Report the Issue
Contact Delta Glass NJ immediately when you notice any potential warranty issue. Early reporting helps prevent minor issues from becoming major problems.
Contact Methods:
Phone: 201-214-3779
Email: deltaglassestimates@gmail.com
Online: Submit warranty claim through our website
Step 2: Assessment & Diagnosis
Our certified technicians will:
Inspect the reported issue within 48 hours
Determine if the problem is warranty-covered
Provide detailed assessment and recommended solution
Document findings with photos and technical notes
Step 3: Resolution & Repair
For warranty-covered issues:
Parts and materials provided at no charge
Labor costs covered under warranty terms
Work completed by certified Delta Glass NJ technicians
Quality assurance inspection upon completion
Step 4: Documentation & Follow-up
Complete documentation of warranty work performed
Updated warranty information for your records
Follow-up contact to ensure satisfaction
Extended warranty consideration when applicable
Extended Warranty Options
Premium Protection Plans
5-Year Extended Coverage: Extends standard warranties by additional 2-3 years
Comprehensive Care: Includes routine maintenance and priority service
Commercial Plus: Enhanced coverage for business properties
Energy Performance Guarantee: Long-term energy efficiency protection
Maintenance Programs
Annual Inspection Service: Professional assessment and minor adjustments
Cleaning & Care Program: Regular professional cleaning and maintenance
Priority Response: Expedited service for maintenance program members
Preventive Care: Scheduled maintenance to prevent warranty issues
Why Choose Delta Glass NJ Warranty Protection
Industry-Leading Coverage
Our warranty terms exceed industry standards, providing you with superior protection and peace of mind that your investment is secure. This is especially important for glass partition walls, which are significant investments in your office space.
Specialized Glass Partition Expertise
As specialists in glass partition wall installation, we understand the unique challenges and requirements of office environments. Our warranty covers both the structural integrity and aesthetic performance of your partition systems.
Local Expertise & Availability
As a New Jersey-based company, we're always nearby when you need us. Our local presence ensures rapid response and personalized service for all your glass needs, from emergency repairs to planned partition installations.
Certified Installation Teams
All warranty work is performed by our factory-trained, certified installation professionals who understand the specific requirements of each product and system.
Quality Materials Partnership
We partner with leading manufacturers to ensure the highest quality materials, backed by both manufacturer and Delta Glass NJ warranties.
Comprehensive Documentation
Every warranty claim is thoroughly documented, providing you with complete records and ensuring consistent service standards.
Customer Satisfaction Guarantee
100% Satisfaction Promise
If you're not completely satisfied with our warranty service, we'll work with you until the issue is resolved to your satisfaction. Your peace of mind is our top priority.
Resolution Commitment
Multiple repair attempts if necessary
Alternative solutions when standard repairs aren't sufficient
Full documentation of all resolution efforts
Management review for complex situations
Contact Information & Support
Warranty Department
Phone: 201 214-2779
Email: deltaglassestimates@gmail.com
Address: 5620 John F. Kennedy Blvd
Hours: Monday-Friday 8AM-5PM, Saturday 9AM-1:30PM
Online Resources
Warranty Registration: Register your installation online for faster service
Claim Tracking: Monitor your warranty claim status online
Care Instructions: Download maintenance guides and care instructions
FAQ Section: Find answers to common warranty questions
Legal Information
This warranty is provided in addition to, not in place of, any manufacturer warranties. Some manufacturers may provide additional or different warranty terms. This warranty is governed by New Jersey state law and provides specific legal rights. You may also have other rights which vary by jurisdiction.
For complete warranty terms and conditions, please refer to your service agreement or contact our warranty department directly.
Delta Glass NJ - Protecting Your Investment, Ensuring Your Satisfaction
Licensed • Insured • Bonded • Warranty Protected